Contact
Support is handled by email by the person who runs Tallyline.
Tallyline is operated by Declan Easton, Billings, Montana, United States. There is no contact form and no ticket system: a single inbox reaches the person responsible for the product.
License requests
Include the email address you used at checkout, the date of purchase, and the license key if you have it. If the key has not arrived, say so and include the checkout email address so the purchase can be found.
Refund requests
Include the email address you used at checkout, the purchase date, and the license key. Refund requests are accepted within 14 days of purchase. The refund goes back to the original payment method and the license is deactivated. The refund policy has the details.
Data questions
Your ledger lives in your browser, so it cannot be viewed or recovered from here. Download a backup from Settings before clearing browser data or moving to another device.
Before you write
Most questions about limits, delivery and refunds are answered on the pricing page. The privacy policy explains exactly what is and is not stored.